Lowest risk
Cloud-based hosting platform for apps and code.

Parent organisation: Salesforce
Type of organisation: Publicly-listed company (or group)
Market share: One of the leading products (#3-7)

Pricing: Free-$1,000/month
Factors driving pricing: Additional features
Skills needed to set-up: Software developer
Skills needed to use: Software developer
Open Source alternatives available
Releases new features regularly
Transparent pricing model
Clear data policies
Allows data export
Allows data deletion
Shares diversity data
Lacks accessibility statement

Full Product Data Collection

Data collected January-February 2020

Product nameHeroku
Product URLhttps://www.heroku.com/
Parent organisationSalesforce
Workflow categoryStorage & archiving
Date product founded2007
Product descriptionCloud-based hosting platform for apps and code.
What type of company or organisation is the product owned by?Publicly-listed company (or group)
Is the company profit-making?Yes, profitable
How is this product funded?Subscriptions
What market share does the tool have?One of the leading products (#3-7)
Is there an Open Source alternative in this product space?Yes. OpenShift, CapRover, NanoBox
When did the company last release new features?January 2020: Launch of Terrier: An open-source tool for identifying and analyzing container and image components.
Have they shared details of the product roadmap?No
Is there talk of the product raising further investment?No
Is there talk of the product being acquired?No
Have there been any newsworthy business issues or challenges in the last 12 months?No
Is there a pricing model listed on the website?Yes
How clear & transparent is this pricing model?Very: full pricing listed
What is the range of prices offered?PRICING FOR DYNOS (CONTAINERS):
Hobby: $7/Dyno/month
Professional Standard: $25-$500/Dyno/month
Professional Performance: $25-$500/Dyno/month

Hobby: $0-$9/month
Standard: $50-$4,500/month
Premium: $200-$8,500/month

Standard: Free
Premium: Starts at $1,000/month
What factors drive higher pricing?Additional features
What skills are needed to get this tool set up & usable?Software developer
What skills are needed to USE this tool day-to-day?Software developer
Does this tool use proprietary file formats for saving documents & outputs?Defaults to common open standard file formats
Is the product reliant on 3rd-party APIs or interoperability to function?No
Have there been any newsworthy technical issues in the last 3 years?No
How clear is the Terms of Service for users (i.e. publishing customers)?Technical, legalistic TOS
Does the product have a data collection & usage policy on its website? (Can be a GDPR statement)?Yes, comprehensive.
Is their data policy “GDPR everywhere”?GDPR unclear on these details
Does the product require your audience to sign-in to use it?N/A not an audience-facing tool
IF SIGN IN REQUIRED: Does audience sign-in use 3rd party platforms?N/A not an audience-facing tool
Does the public product website mention how to export or transfer your data to another service?Yes: Export/transfer publisher content, Yes: Export publisher metadata
Does the public product website mention how to delete your data?Yes: for publisher data only
Have there been any newsworthy security breaches with this product in the last 3 years?No
Does the company have an accessibility statement on its website?No / cannot find
Does the company release information on the diversity of the workforce?Yes