Some risk
MURAL
Summary
A digital workspace for visual collaboration in the enterprise.

Parent organisation: Tactivos Inc
Type of organisation: Privately-owned company (or group)
Market share: Cannot tell

Pricing: $12/user/month-$20/user/month
Factors driving pricing: Ability to whitelabel or customise, Additional features
Skills needed to set-up: Plug & play (any non-technical user can do it)
Skills needed to use: Plug & play (any non-technical user can do it)
Pros
Releases new features regularly
Clear data policies
Allows data export
Allows data deletion
Cons
Lacks accessibility statement
Does not share diversity data

Full Product Data Collection

Data collected January-February 2020

Product nameMURAL
Product URLhttps://mural.co/
Parent organisationTactivos Inc
Workflow categoryCollaboration & editing
Date product founded2011
Product descriptionA digital workspace for visual collaboration in the enterprise.
What type of company or organisation is the product owned by?Privately-owned company (or group)
Is the company profit-making?Cannot determine
How is this product funded?VC investment, Subscriptions
What market share does the tool have?Cannot tell
Is there an Open Source alternative in this product space?No
When did the company last release new features?Oct-2019. Building flows faster with keyboard shortcuts. Full screen mode for Windows.
Have they shared details of the product roadmap?No
Is there talk of the product raising further investment?No
Is there talk of the product being acquired?No
Have there been any newsworthy business issues or challenges in the last 12 months?No
Is there a pricing model listed on the website?Yes
How clear & transparent is this pricing model?Partly: some pricing listed; must speak to salesperson to confirm
What is the range of prices offered?Starter – $12/user/month
Plus – $20/user/month
Enterprises – contact sales to request proposal
What factors drive higher pricing?Ability to whitelabel or customise, Additional features
What skills are needed to get this tool set up & usable?Plug & play (any non-technical user can do it)
What skills are needed to USE this tool day-to-day?Plug & play (any non-technical user can do it)
Does this tool use proprietary file formats for saving documents & outputs?Has proprietary file formats but offers open options
Is the product reliant on 3rd-party APIs or interoperability to function?No
Have there been any newsworthy technical issues in the last 3 years?No
How clear is the Terms of Service for users (i.e. publishing customers)?Technical, legalistic TOS
Does the product have a data collection & usage policy on its website? (Can be a GDPR statement)?Yes, comprehensive.
Is their data policy “GDPR everywhere”?No GDPR policy information available
Does the product require your audience to sign-in to use it?N/A not an audience-facing tool
IF SIGN IN REQUIRED: Does audience sign-in use 3rd party platforms?N/A not an audience-facing tool
Does the public product website mention how to export or transfer your data to another service?Yes: Export/transfer publisher content, Only partial exports available
Does the public product website mention how to delete your data?Yes: for publisher data only
Have there been any newsworthy security breaches with this product in the last 3 years?No
Does the company have an accessibility statement on its website?No / cannot find
Does the company release information on the diversity of the workforce?No